We're a customer technology agency that blends strategy, design, and technology to uncover and deliver on new opportunities for growth across the entire customer journey.
We specialize in aligning teams into a singular vision, prototyping the future, and architecting business systems.
We work across data, technology, and operations to help people work together and serve the needs of customers.
We help our clients design, build, and launch digital products and customer portals that are useful, usable, and noteworthy.
We help B2C and B2B brands build lasting customer relationships that work towards a lifetime of value.
We were founded in 2016 by agency leaders that saw a new, better way of working and an opportunity to create something truly special. Our approach has helped us become one of the fastest growing agencies in Boston and deliver great work for some of today's most notable brands.
All of us here at CeCo Digital came from big agencies and we saw the ineffectiveness of large teams. We learned that when we reduce the layers of sales and account management and let our clients talk directly to the people doing the work, great things happened. The work moved faster, there were no surprises, and it just made everyone's job significantly easier.
More about our origin storyWhether we're designing a customer journey or a purely digital product, understanding what needs to happen behind the scenes is critical to everything we create. This approach ensures we can be the best partners for transformative change.
We don't believe big problems can be solved in lab setting, a boardroom, or even a months-long strategy effort. Instead, we believe the best thing to do is get everyone in a room together, put our ideas down on paper, and test them with customers quickly. It's a more effective way to learn, align everyone in the work to be done, and uncover new opportunities for growth.